• Main
  • Features
  • Software
  • Ticket dispenser
  • Main displays
  • Workplace displays
  • Keypads
  • ADDITIONAL FUNCIONALLITY
AKIS WEB
AKIS WEB is a promising and reliable queue management system. Our company sees it as a commercial framework of the future.  
AKIS WEB
Our AKIS WEB queue management system is versatile and reliable and is undoubtedly the best QMS system we have to offer. It is designed for facilitating and improving customer service in a wide range of institutions that vary from healthcare establishments to banks, insurance companies to government institutions. Many years of experience in the queue management field enables us to produce multi-functional and sophisticated equipment, the proud outcome of which is the AKIS WEB system.
Centralized
Centralized
Architecture of the AKIS WEB system supports easy centralization of multiple locations
Web-based
Web-based
Centralized management and administration using web browser
Easily shared information
Easily shared information
The ability to publish on the website (in real time) information about the number of visitors waiting individual groups and the expected waiting time for service and information on the number of active positions in each group
Changes on the fly
Changes on the fly
Changes made to configuration of the QMS is applied on the fly
Centralized digital signage
Centralized digital signage
Make your custom template and customize your content
Flexible
Flexible
The ability to develop additional customized modules and statistical reports
Unlimited workpace number
Unlimited workpace number
Unlimited workpace number
Alert dashboard
Alert dashboard
Alert dashboard
Customized statistical reports
Customized statistical reports
The abbility to develop additional customized statistical reports
Instant report generation
Instant report generation
Set of instant report generation tools. Dedicated page for monitoring of the SERVICE HALL STATE
Alert messenger
Alert messenger
Inform customer via SMS, email about the forthcoming time of a call
Solution includes
Software
Now you can synchronize the ticket dispenser menu directly to your WEB AKIS Reservation and use it for online booking. It is contemporary way to improve service quality. WEB AKIS online-based booking system provides enormous advantages to the client and business owners. WEB AKIS will group in one place all bookings, the availability calendar and synchronize it all with existing AKIS QMS. This solution will fulfil all your booking needs in a single easy-to-use service.
Parameters
  • SMS, E-mail confirmation message SMS, E-mail confirmation message
  • System can be easily used in any language System can be easily used in any language
  • Reservation can be a part of your own web page Reservation can be a part of your own web page
Due to the web-based components of the AKIS WEB system, there is no need to install additional software for managers, administrators, operators and other QMS users. A dedicated website allows you to perform all the management operations of the system easily. Configuration of the system is very flexible and supports a wide variety of AKIS hardware components. In order to configure the queue management system there is no need to shut down the whole system, it is possible to do the process while the system is operating.
Parameters
  • Interface Interface WEB
  • Database Database MS SQL, Firebird
  • Development Development Stable
Ticket dispenser
The ticket dispenser AT02 we offer is a contemporary-looking device enclosed in aluminium. The enclosure was produced in Sweden using modern technologies. The eye-catching device will certainly attract desirable attention of your clients and will fit perfectly into any office or any interior space in general due to its elegant looks, lightness and silver metallic colour.
Parameters
  • Model name Model name AT02
  • Interface Interface LAN
  • Display size Display size 17" inch touchscreen display
  • Dimensions Dimensions 320 (D) x 460 (W) x 1330 (H) mm
  • Housing material Housing material Aluminium
  • Server Server Build-in PC
The AT012 terminal has been used for many years in various organisations. Its strict straight lines are familiar to the visitors of many public office. Modern-looking powder coasted steel enclosure will instantly attract every client’s attention regardless of where you put the device.
Parameters
  • Model name Model name AT012
  • Interface Interface LAN
  • Display size Display size 17" inch touchscreen display
  • Dimensions Dimensions 185 (D) x 408 (W) x 1287 (H) mm
  • Housing material Housing material Powder coated metal enclosure
  • Server Server Build-in PC
We offer you a compact version of a ticket dispenser used in our AKIS queue management system called a Ticket Dispenser AK0320/AK0321. Its silver white colour aluminium enclosure and stylish design would enchance any office space. The selection of provided services and operations is done via 5 or 10 buttons. AK0320 cannot be used as a stand-alone system, it needs a separate PC where QMS AKIS server software is installed or an additional special ticket dispenser with an integrated queue controller.
Parameters
  • Model name Model name AK0320/0321
  • Protocol Protocol TCP/IP
  • Keypad Keypad 5 or 10 push-button or 5 sensor-button
  • Housing material Housing material Aluminum
  • Dimensions Dimensions 270 (D) x 140 (W) x 150 (H) mm
AK032T is a stylishly looking compact version of the ticket dispensers used in AKIS QMS. A state-of-art device with modern silvery white aluminium enclosure has a 7 inch touch screen monitor and an integrated thermal printer. The dispenser also comes with an in-built Linux operating system. However, it cannot be used as a stand-alone system and needs an individual PC with installed AKIS queue management system or an additional special ticket dispenser with an integrated queue controller.
Parameters
  • Model name Model name AK032T
  • Enclosure dimensions Enclosure dimensions 270 (D) x 140 (W) x 150 (H) mm
  • Screen size Screen size 7" inch LCD touchscreen
  • Housing material Housing material Aluminium
  • Protocol Protocol TCP/IP
Ticket dispenser AT03 is an aluminium enclosure with built-in PC, 17” LCD touch screen monitor, 112 mm thermal printer with a cutter, barcode and magnetic card readers. Built-in PC is used to deploy the AKIS queue management software. Built-in PC’s configuration and hardware component are optimized to ensure stable and reliable system operation.
Parameters
  • Model name Model name AT03
  • Screen size Screen size 17" inch LCD touchscreen
  • Housing material Housing material Aluminium
  • Dimensions Dimensions 254 (D) x 422 (W) x 1310 (H) mm
  • Integrated Integrated Magnetic card, bar code reader
  • Server Server Build-in PC
Main displays
The Workplace Display DM06 we offer is a classy-looking device that is used together with AKIS queue management systems. DM06 is produced using the dot-matrix LED technology so it is capable of displaying not only numeric, but also text and graphic information (for instance, moving text message can be shown). You are able to choose from various fonts, including Arabic. But the primary function of the device is showing information on ticket numbers and room numbers or counters to which a client is summoned.
Parameters
  • Model name Model name DM06R/G/B
  • Interface Interface RS485
  • LED color LED color Red OPT:Green, Blue, Yellow
  • Housing material Housing material Anodized aluminium enclosure
  • Dimensions Dimensions 28.5 (D) x 568 (W) x 150 (H) mm
  • Type Type Dot matrix screen
The Display DM01 is designed to be used simultaneously with AKIS queue management systems hardware and software. The display shows a three-digit ticket number, an arrow pointing to a room’s or a workplace’s direction and a two-digit number indicating that room or workplace.
Parameters
  • Model name Model name DM01
  • Inteface Inteface RS485
  • LED color LED color Red, Green, Blue
  • Housing material Housing material Aluminium
  • Dimensions Dimensions 33,5 (D) x 597 (W) x 143 (H) mm
  • Type Type Seven segment screen
Main display DM05 is designed to be used with the QMS AKIS system. The main purpose of the display is to show ticket number (up to 3 digits plus numeric or letter prefix) of the summoned customer, number or name of a room or workplace (up to 3 digits or name equivalent in information capacitance to 3 digits) to which customer is being summoned and an arrow pointing in the direction of the room or workplace.
Parameters
  • Model name Model name DM05
  • Inteface Inteface RS485
  • LED color LED color Red OPT:Green, Blue, Yellow
  • Housing materrial Housing materrial Aluminium
  • Dimensions Dimensions 33,5 (D) x 597 (W) x 143 (H) mm
  • Type Type Dot-matrix screen
You can adjust the content shown in the LCD screen to your needs and show various type of it. And no matter what the resolution of the screen is, the content layout is the same. Also you can choose the preferred advertisements for broadcasting by selected service of the customer currently waiting.
Parameters
  • Easily updatable cinematic content at any time Easily updatable cinematic content at any time
  • Provision of public service announcements Provision of public service announcements
  • Manage all the content from central PC Manage all the content from central PC
  • Easy designing process Easy designing process
  • Multiple LCD screens may be connected Multiple LCD screens may be connected
Workplace displays
The Display DW04 is designed to be used together with AKIS Queue Management Systems. The display shows the number of the summoned customer’s ticket) which may consist of up to three digits and a numeric or letter prefix) or the name/number of the workplace/room to which the customer is being summoned. Arabic alphabet is also supported.
Parameters
  • Model name Model name DW04
  • Inteface Inteface RS485
  • LED color LED color Red OPT:Green, Blue, Yellow
  • Housing materrial Housing materrial Anodized aluminium enclosure
  • Dimensions Dimensions 28.5 (D) x 568 (W) x 150 (H) mm
Workplace display DW03 is designed to be used with the QMS AKIS system. The main purpose of the display is to show ticket number (up to 3 digits plus numeric or letter prefix) of the summoned customer or workplace name/number to which customer is being summoned.
Parameters
  • Model name Model name DW03
  • Interface Interface RS485
  • LED color LED color Red OPT:Green, Blue, Yellow
  • Housing material Housing material Aluminium
  • Dimensions Dimensions 33,5 (D) x 290 (W) x 143 (H) mm
  • Type Type Dot matrix screen
We offer you a stylish Workplace Display DW01 designed to be used with AKIS queue management system. Its main goal is to show the three-digit ticket number and to inform a customer that he/she is called or to show a numeric number of a workplace.
Parameters
  • Model name Model name DW01
  • LED color LED color Red, Green, Blue
  • Dimensions Dimensions 3,5 (D) x 317 (W) x 143 (H) mm
  • Housing material Housing material Aluminium
  • Interface Interface RS485
  • Type Type 7 segment display
High-resolution displays such as LCD and plasma can be used as well. One of the advantages is the possibility to enter additional useful information in addition to the display of the current queue status. The following can be displayed on the displays fitted above the operator workstation: status bar, graphic background, and scrolling text. Displays usually contain the following sections: queue status representation, graphic or video image display window, scrolling text area, and status area.
Parameters
  • Scrolling line Scrolling line
  • Status bar Status bar
  • Graphic background Graphic background
Keypads
Our contemporary-looking Workplace Terminal WT05 is a device produced to be used with AKIS queue management systems. It is multifunctional and is designed not to only manage customer flow in the assigned queues, but also may operate as a questionnaire. It is a really sophisticated device with an advanced selection of tools. The terminal authenticates a costumer in the QMS through their user code.
Parameters
  • Model name Model name WT05
  • Dimensions Dimensions 155 (D) x 91 (W) x 20-29 (H) mm
  • Housing material Housing material Plastic
  • Display size Display size 4,3" inch touchscreen display
Workplace Terminal WT07 is a multifunctional device designed to be used with AKIS queue management system. The keypad provides information on the size of a queue and the display shows information about a customer currently being serviced and the next one in the queue. Also you will be able to register a customer directly from your workplace. Keypad has integrated CAN server to LAN converter.
Parameters
  • Model name Model name WT07
  • Dimensions Dimensions 155 (D) x 91 (W) x 20-­‐29 (H) mm
  • Housing material; color Housing material; color Plastic; black
  • Button quantity Button quantity 16
  • LCD display LCD display 32 symbols
  • Connectors Connectors Power connectior/LAN
Virtual (software) control panels constitute applications which are started in Windows on operator workstations. These control panels have the maximum number of queue management functions. Connection to the server is ensured via the network interface of the computer on which the virtual control panel is installed.
Parameters
  • Software name Software name AKIS_C
  • Operating system Operating system Windows
  • System window System window Customizible control panel
ADDITIONAL FUNCIONALLITY
There are situations when you need to restore the conversation with a client in your workplace. And sometimes it is hard to remember everything that you were talking about, especially if you service dozens of people each day. AKIS Technologies offers you a voice recording unit, a device designed to record conversations between the operator and the client.
Parameters
  • Model name Model name VRU02
  • Interface Interface Ethernet
  • Input Input USB
  • Housing material Housing material Aluminium/Plastic
Our contemporary-looking Workplace Terminal WT05 is a device produced to be used with AKIS queue management systems. It is multifunctional and is designed not to only manage customer flow in the assigned queues, but also may operate as a questionnaire. It is a really sophisticated device with an advanced selection of tools. The terminal authenticates a costumer in the QMS through their user code.
Parameters
  • Model name Model name WT05
  • Dimentions Dimentions 155 (D) x 91 (W) x 20-29 (H) mm
  • Housing material Housing material Plastic
  • Display size Display size 4,3" inch touchscreen display
Rating pad RT02R is designed to be used with the AKIS QMS system. It is a device designed to collect customer feedback upon quality of provided service. Rating pad has 5 buttons representing 5 discrete service quality evaluations. Next to each of the 5 buttons there is an LED indicator which indicates selected evaluation. Service quality evaluations are written into database file of the AKIS QMS PRO system.
Parameters
  • Model name Model name RT02
  • Interface Interface USB
  • Dimensions Dimensions 117 (D) x 79 (W) x 24 (H) mm
  • Housing material Housing material Plastic
  • Button quantity Button quantity 5
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