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RATE-IT
Our system RATE-IT is a solution for companies with a need of reliable and high-quality customers’ feedback service. The system is a perfect choice for international companies. It provides you with a constant monitoring data of the feedback of how your customers rate your performance.  
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Customer feedback system RATE-IT is an international best practice that helps an organization to put in place a continuous customer feedback monitoring process. It has a unique electronic device, which provides actionable, real-time feedback collected the moment your customer experiences your service. Now at a touch of a button your customers can tell you in a matter of seconds exactly what they thought of your service. RATE-IT enables to quantify customer service thereby creating a measurement system to uniformly raise customer service levels to ultimately meet the set benchmark.
Centralized
Centralized
Architecture of the AKIS WEB system supports easy centralization of multiple locations
Plug and play
Plug and play
Plug and play
ULTRA low price
ULTRA low price
ULTRA low price
Statistical data collection and analysis
Statistical data collection and analysis
Statistical data collection and analysis
Solution includes
RT02R
Rating pad RT02R is designed to be used with the AKIS Customer Feedback system Rate-It.It is a device designed to collect customer feedback upon quality of provided service. Rating pad has 5 buttons representing 5 discrete service quality evaluations.
Parameters
  • Model name Model name RT02
  • Dimensions Dimensions 117 (D) x 79 (W) x 24 (H) mm
  • Housing material Housing material Plastic
  • Connector Connector USB
  • Button quantity Button quantity 5
Features
  • 5 discrete rating values
  • No external power supply needed
  • Status LED next to each button
  • Information upon currently selected service quality evaluation
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