Lietuvos Paštas AB is the largest company providing postal services in the country. By cultivating deep traditions and providing professional services, the company has earned the population's trust.
The Lithuanian Post offices had a problem with queues and during peak hours were always overcrowded. The administration sought new queuing mechanisms. They wanted to optimize their solution as it would be a significant expenditure. They looked at some popular queue management systems, one of which was AKIS Technologies. The key topics of comparison were pricing, the integration level, and the convenience of usage. AKIS was ultimately picked because it best met their needs and was the most user–friendly.
The queue management system includes a ticket terminal with buttons and displays. With AKIS Technologies’ help, the Post Office queues have become better organized.
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