Kate manages a small M&S Express store, where customers can quickly shop for basic groceries (lunch options, sandwiches, smoothies and basic home items). The store has three cash desks, all of which are open and become very crowded during busy hours.
Our solution for Kate
For Kate, we recommend the Live Queue Set. Since all of the cash desks offer the same service, one live queue number system should be organized for all of the free cashiers so that the waiting time is fair for each customer. As soon as a cash desk becomes free, the next customer is called by the queue management solution to approach that desk.