What is it?
Qweb is a full-featured queue management system with administrators and customer portals. It is a highly customizable product, supporting complex service algorithms, developed for the enterprise.
What does it do?
Qweb, besides managing queue systems, also provides detailed info and analysis. It reacts and changes based on real-time data, which you can manage through a web-based platform.
Main Advantages
All connected
The Qweb is a versatile and reliable queue management system designed to improve and facilitate customer service in various institutions, establishments which provide customer oriented services. System is flexible in configuration and supports wide variety of AKIS hardware components
Quick access
Web - based components of the Qweb eliminate the need to install additional software for the managers, administrators, operators, and other users of the QMS. The whole management of the system is performed through a dedicated website
Optimal
Qweb can be used in banks, insurance companies, health care establishments, government institutions, and other type of businesses or establishments.
Centralized
The architecture of the Qweb supports easy centralization of multiple locations. Set of the queue processing algorithms developed having in mind fast, reliable and autonomic customer service gives greater cost efficiency and ease business management.
FEATURES
Web-based
Centralized management and administration using a web browser
Easily shared
Ability to publish real - time information on the webs about the number of visitors waiting in each branch for each service.
Flexible
Ability to develop additional customized modules and statistical reports
Custom layout
Make your custom template and customize your content on TVs
Changes on the fly
Changes made to configuration of the Qweb is applied on the fly
Unlimited
Unlimited branches and workspaces
Reports
Ability to develop additional customized statistical reports
Instant
Set of instant report generation tools. Dedicated page for monitoring actual queue state in real-time
Alert messenger
Inform customer via SMS, email about the forthcoming time of a call
Solution Includes
Qportal
An online-based booking system that provides enormous advantages to the client and business owners. Qportal will group in one place all bookings, the availability calendar and synchronize it all with the existing queue system.
Parameters:
- SMS, an E-mail confirmation
- Multilingual
- Integrated reservation
WEB interface
A dedicated website allows you to perform all the management operations of the system easily. The configuration of the system is very flexible and supports a wide variety of AKIS hardware components.
Parameters:
- Interface WEB
- Database MS SQL, Firebird
- Development Stable
The ticket dispenser Classic has a modern, ergonomic design and will fit any interior. The powder coating saves metal enclosures from scratches and other external impacts. The enclosure can be painted in any color from the RAL palette. The standard enclosure color is gray.
Features:
- Built-in PC based computer
- OS: Windows 10 Home/Pro
- Build-in 17" LCD touch screen
- Build-in fast thermal printer
- Can have a built in speaker
- Service selection through the virtual client menu shown on the touch screen
- Support for wide variety of custom features (software)
- Communication over TCP/IP
- Customizable client menu design
- Modern and ergonomic enclosure design
- Can be used as information kiosk
- Dimensions 185 (D) x 408 (W) x 1287 (H) mm
The ticket dispenser Elegant has a modern, ergonomic design and will fit any interior. The enclosure is made of aluminum and has silver metallic color with black stripes on both sides.
Features:
- Built-in PC based computer
- OS: Windows 10 Home/Pro
- Built-in 19" LCD touch screen
- Built-in fast thermal printer
- Service selection through the virtual client menu shown on the touch screen
- Support for a wide variety of custom features (software)
- Communication over TCP/IP
- Customizable client menu design
- Modern and ergonomic enclosure design
- Can be used as an information kiosk
- Dimensions 320 (D) x 460 (W) x 1330 (H) mm
The ticket dispenser LITE is suitable for the service halls with a small to medium workload. Provided services/operations can be distributed through up to 5 buttons or up to 10 buttons, depending on the version of the dispenser. Thanks to the modern and ergonomic design of the ticket dispenser enclosure, it will fit any interior. The standard color is silvery white.
Features:
- Communication over TCP/IP
- 5 or 10 push-buttons keypad versions
- Fast thermal printer with cutter
- Modern and ergonomic enclosure design
- Small size
- Configuration through a Web interface
- Easy to deploy, use and maintain
- Comes with or without floor stand, depending on the variant
- Dimensions 270 (D) x 140 (W) x 150 (H) mm
The ticket dispenser NEO is suitable for the service halls with a small to medium workload. Services/operations provided by an establishment are presented on the LCD as a set of virtual buttons. Thanks to the modern and ergonomic design of the ticket dispenser enclosure, it will fit any interior.
Features:
- Communication over TCP/IP
- 12 - inch color LCD touchscreen
- Build-in fast thermal printer with cutter
- Configuration through a Web interface
- Modern and ergonomic enclosure design
- Small size
- Easy to deploy, use and maintain
- Comes with or without floor stand, depending on the variant
- Dimensions 306 (D) x 208 (W) x 150 (H) mm
Main display DIGITS PLUS is designed to be used with the QMS AKIS system. The main purpose of the display is to show the ticket number (3 digits) of the summoned customer, the number of a room or workplace (2 digits) to which the customer is being summoned, and an arrow pointing in the direction of the room or workplace. DIGITS PLUS display is made in segment LED technology.
Features:
- Information capacitance 3 + 2 digits and an arrow
- LEDs available in 3 colors (red, green, blue)
- Long life and energy - efficient LEDs
- Aluminum enclosure
- Modern and ergonomic enclosure design
- RS485 interface
- Dimensions 33,5 (D) x 597 (W) x 143 (H) mm
Main display MATRIX PLUS is designed to be used with the AKIS Technologies queuing system. The main purpose of the display is to show the ticket number (3 digits) of the summoned customer, number or name of a room or workplace (up to 3 digits or name equivalent in information capacitance to 3 digits) and an arrow pointing in the direction of the room or workplace. MATRIX PLUS display is made in RG dot-matrix LED technology.
Features:
- Information capacitance 16 x 64 pixels (up to 3 digits plus numeric or letter prefix for ticket number or name/number of a workplace)
- Dual-color Red/Green LED
- Text information compatible, various fonts
- Long life and energy - efficient LED
- Anodized aluminum enclosure in black color
- Slim and ergonomic enclosure design
- RS485 interface
- Dimensions 28,5 (D) x 568 (W) x 150 (H) mm
Workplace display DIGITS is designed to be used with the AKIS Technologies queuing system. The main purpose of the display is to show the ticket number (3 digits) of the summoned customer or the numerical name of a workplace. DIGITS display is made in segment LED technology.The Display can come with or without a mounting tube and either with or without a square/wide signboard for displaying the workplace number.
Features:
- Information capacitance of 3 digits
- LED available in 3 colors (red, green, blue)
- Long life and energy - efficient LED
- Aluminum enclosure
- Modern and ergonomic enclosure design
- RS485 interface
- Dimensions 33,5 (D) x 317 (W) x 143 (H) mm
Workplace display MATRIX is designed to be used with the AKIS Technologies queuing system. The main purpose of the display is to show the ticket number (3 digits) of the called customer or workplace name/number. MATRIX display is made in RG dot-matrix LED technology. RG LED is capable of showing information in 2 different colors (red, green, or both). The display can either come with or without mounting and with or without a square/wide signboard.
Features:
- Information capacitance 16 x 32 pixels (up to 3 digits)
- Dual-color Red/Green LED (red, green or both)
- Text information compatible
- Various fonts
- Long life and energy efficient LED
- Anodized aluminum enclosure in black color
- Slim and ergonomic enclosure design
- RS485 interface
- Dimensions 28,5 (D) x 324 (W) x 150 (H) mm
Workplace display COLORS is designed to be used with the AKIS Technologies queuing system. The main purpose of the display is to show the ticket number (3 digits) of the called customer or workplace short name/number to which the customer is being called to. COLORS display is made in RGB dot-matrix LED technology.The LED of the RGB type is capable of showing information in 3 different colors (red, green, or yellow). The RGB dot-matrix LEDs are long life and energy - efficient. The display comes in slim anodized aluminum housing in black color.
Features:
- The pixel resolution of 32 x 16 pixels (up to 3 digits for ticket number)
- Ability to use different colors for each digit
- Long life and energy- efficient LED
- Anodized aluminum enclosure in black color
- Slim and ergonomic enclosure design
- RS485 interface
- 7 different colors if using Qset (Red, Green, Yellow, Blue, Cyan, Magenta, White)
Workplace keypad 3B is designed to manage customer flow in the assigned queue(s). This type of workplace keypad is usually used when there is no need for extra functionality or there is no possibility to use a computer with a keypad application at the workplace, or for security reasons. Workplace keypad communicates with the AKIS Technologies queue management server application through WiFi or RS485 interface depending on the version of the keypad. Keypad has a membrane keypad with 3 functional buttons and segment a LED screen. The workplace keypad is easy to use.
Features:
- RS485 interface (data and power over a single cable in this case)
- WiFi version comes with battery and charger
- Call of a client by their registration order in a queue
- Change the status of a called customer to served or absent
- Segment LED screen
- Ticket number of a called customer is shown on the LED screen
- System messages are shown on the LED screen
- Support for Call booking option
- No need to have a PC at the workplace
Workplace keypad 16B is a multi-functional device designed to manage customer flow in the assigned queue(s). This type of workplace keypad is usually used when there is a need for functionality and there is no possibility to use a computer with a keypad application at the workplace or for security reasons. Workplace keypad 16B has three versions, one that communicates with the AKIS Technologies queue management server application through TCP/IP protocol on local area network, other that communicates with the AKIS Technologies queue management server application through CAN/LAN protocol on local area network and last one that communicates through CAN protocol. The workplace keypad 16B is capable of controlling the workplace LED display, which is connected to a separate output socket. Keypad has a membrane keypad with 16 buttons and an LCD screen. Workplace keypad 16B is easy to use.
Features:
- Either connection over TCP/IP with DHCP support, connection over CAN/LAN with DHCP support, or communication over CAN BUS
- Authentication in the QMS through a user code
- Information LCD display
- Call operation performed on the next client in a queue or selected by a ticket number;
- Ticket number of a customer being currently serviced and a next in a queue are shown on the - LCD display
- Information on queue size
- Registration of a customer directly at the workplace
- Perform forward, delay operation on called customer
- Information LED indicator
- Compatible with Cyrillic alphabet
- External power supply unit
Workplace keypad LCD is designed to be used with the AKIS Technologies queuing system. It is a device designed to manage customer flow in the assigned queue(s). This type of workplace keypad is usually used when there is no need to extra functionality or there is no possibility to use a computer with a keypad application at the workplace, or for security reasons. Workplace keypad communicates with the AKIS Technologies queue management server application through WiFi.
Features:
- 7" inch LCD IPS touchscreen display
- Wireless data transmission
- Has two variants one for customer feedback, other for a client call
- Call of a client by their registration order in a queue (if the variant is Client calling)
- Change the status of a called customer to served or absent (if the variant is Client calling)
- Register ticket in the desired queue (configured) (if the variant is Client calling)
- Ticket number of a called customer is shown on screen
- System messages are shown on the screen
- No need to have a PC at the workplace
- Rechargeable using a power adapter (included)
It is possible to add one/all of these modules:
If you wish to add/purchase separately this/these modules, please contact our manager to get more information.